Contact & Fees

Take the First Step

Get Started with a Free

15-Min Consultation

Taking the first step toward healing can feel scary, but you don't have to do it by yourself. I offer a free 15-minute consultation call where we can discuss your concerns, answer your questions, and see if we're a good fit for working together.

During our consultation, we'll discuss:

Your current challenges and what you hope to achieve in therapy

How I work and what you can expect from our sessions

Practical details like scheduling, fees, and how virtual therapy works

Any questions or concerns you have about starting therapy

Ready to schedule your free consultation?

Call/Text: (901) 213-6678

Email: angie@renovatedheartcounseling.com

Address

1028 Cresthaven Rd, Suite 200, #1101, Memphis, TN 38119

Reach Out and Start Your Journey

Prefer to Send a Message First?

If you're ready to take the first step but prefer to send a message, I'm here to listen. Fill out the form, and I'll respond within 24 hours during business days to discuss how we can begin your healing process:

Contact Us

Clear and Transparent Pricing

Therapy Fees & Investments

I believe in transparency about therapy costs so you can make informed decisions about your mental health investment.

Individual Therapy Sessions

$175

Initial Assessment Session

(75 minutes)

$140

Individual Therapy Session

(50 minutes)

Couples Therapy Sessions

$275

Couples Session

(53 minutes)

Payment & Insurance

  • Payment is due at the time of service
  • I accept HSA/FSA or credit/debit cards for payment
  • I am in-network with Aetna and Quest Health
  • I can provide superbills for potential insurance reimbursement
  • Limited sliding-scale spots available for those who qualify

Your Right to Transparency

Good Faith Estimate for Health Care Service

You have the right to receive a clear estimate of therapy costs to help you plan ahead. Below is a Good Faith Estimate for services provided at Renovated Heart Counseling, ensuring no surprises along the way:

Good Faith Estimate

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.


You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.


Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.


If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.


For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Here to Support You

Location & Hours

Renovated Heart Counseling is dedicated to helping you heal and grow. I offer virtual only therapy across all of Tennessee:

Practice

Renovated Heart Counseling, LLC

License

LPC-MHSP, Tennessee

Address

1028 Cresthaven Rd., Suite 200, #1101, Memphis, TN 38119

Business Hours:

Monday - Thursday: 9:00 AM - 4:00 PM

Friday - Sunday: Closed

Service Area

All of Tennessee (virtual therapy)

A Smooth Start to Healing

Preparing for Your First Session

Getting ready for your first therapy session can feel overwhelming, but preparation can make the process easier and more productive. Here's how you can set yourself up for a successful start to your healing journey:

Step 01

Technical Setup for Virtual Sessions:

  • Ensure you have a reliable internet connection
  • Find a private, quiet space where you won't be interrupted
  • Test your camera and microphone beforehand
  • Have a backup plan (phone number) in case of technical difficulties

Step 02

Before Our First Session:

  • Think about what you hope to accomplish in therapy
  • Consider your relationship patterns and what you'd like to change
  • Prepare any questions you have about therapy or my approach
  • Set aside extra time in case our session runs slightly over

Step 03

What to Bring:

  • A notebook if you like to take notes
  • Water or tea to help you feel comfortable
  • Any relevant documents (if you have previous therapy records you'd like me to review)

Respecting Your Time and Privacy

Understanding Our Therapy Guidelines

I strive to provide a respectful and secure environment for all clients. Please review my cancellation policy and confidentiality guidelines to ensure a smooth and safe experience in therapy:

Cancellation Policy

I understand that life happens and schedules can change. To respect both your time and the time set aside for you, the following policy applies:


A $100 fee will be charged for:

  • Cancellations made within 48 hours of your scheduled appointment
  • Same-day cancellations
  • Missed sessions without notice (no-shows)


This fee is not billable to insurance and is the client’s responsibility.


Emergency situations may be considered on a case-by-case basis.


If you need to reschedule, I will do my best to offer an alternative appointment time when possible.

Privacy & Confidentiality

Your privacy is extremely important to me. I use secure, HIPAA-compliant video conferencing for virtual sessions, and all clinical records are stored securely according to professional standards.

Confidentiality limits:

Information shared in therapy is confidential except in cases where there's imminent danger to yourself or others, suspected abuse of children or vulnerable adults, or court-ordered disclosure.

Virtual therapy available throughout Tennessee

Ready to Start your Healing Journey?

You've already shown courage by considering therapy. Taking care of your emotional health is one of the most important investments you can make.

Call or Text: (901) 213-6678

Email: angie@renovatedheartcounseling.com

Your path to emotional freedom starts with one conversation.